Terms

These terms govern your use of the Clarus platform (clarusclm.com), provided by Clarus, Inc. By accessing or using the platform you agree to these terms. If you do not agree, do not use the platform.

If you are using the platform on behalf of a company or other organization, you represent that you have authority to bind that organization to these terms. References to 'you' include the organization.

Access is invite-only today. Eligible organizations submit a request through the access form, and the Clarus team reviews and provisions a tenant for the approved organization. Each user is responsible for keeping their credentials secure and the activity that occurs under their account.

Tenant admins are responsible for managing seat allocation, role assignments, and integrations within their tenant. Per-user product access (CLM, CFO, HR, Nexus) is granted by tenant admins.

You retain all rights in the contracts, clauses, vendor records, transactions, and any other content you upload to the platform ('Customer Content'). You grant Clarus a worldwide, non-exclusive license to host, process, and display Customer Content solely as needed to operate the platform for you.

We do not use Customer Content to train third-party AI models. We do not use your contracts to train any model exposed to other tenants. AI calls operate on the customer's own provider key when BYOK is configured (Enterprise Secure).

You agree not to: upload content you do not have rights to; reverse-engineer the platform; share credentials; attempt to access another tenant's data; use the platform to violate law or third-party rights; introduce malware; or use automated tools to scrape, copy, or republish the platform.

We may suspend access for material breach. We will notify the tenant admin before suspension where reasonable.

Subscription pricing, seat counts, and feature inclusions are described on the pricing page and confirmed at access-request time. Charges are billed per the agreed cadence (monthly or annual) and the payment method you select (invoice, card, ACH, wire, PO).

Renewals follow the cadence specified at provisioning. The platform surfaces upcoming renewals in advance through email and in-app reminders. You can cancel from the admin settings or by contacting support.

We aim to keep the platform available continuously. Scheduled maintenance is communicated in advance where practical. We do not guarantee uninterrupted availability and we are not liable for losses arising from temporary downtime, except as expressly agreed in a separate enterprise agreement.

Clause extraction, intelligence summaries, risk scores, recommendations, and drafted negotiation emails are produced by AI models and statistical heuristics. They are intended to assist human review, not replace it. Customers are responsible for verifying outputs before relying on them for legal, financial, or operational decisions.

Generated email bodies are stored in draft state and require explicit user approval before any send. We never auto-send on your behalf.

The platform is provided on an 'as is' and 'as available' basis. To the fullest extent permitted by law, Clarus disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Clarus is not liable for indirect, incidental, special, consequential, or exemplary damages. Aggregate liability is capped at the fees paid by you to Clarus in the twelve months immediately before the event giving rise to the claim.

Either party may terminate as described in the active subscription agreement or, absent one, on thirty days written notice. On termination, you may export your data through the in-app export tools or by contacting support. We delete or anonymize Customer Content on a documented schedule following termination.

These terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Disputes are resolved in the state or federal courts located in Delaware, unless otherwise agreed in writing.

We may update these terms as the service evolves. The Last Updated date below changes when we revise them. Material changes are communicated to active customers via email. Continued use after a revision constitutes acceptance.

Questions about these terms: legal@clarusclm.com. General support: support@clarusclm.com.